Terms & Conditions

In these Terms and Conditions we refer to www.visitwiltshire.co.uk as well as the VisitWiltshire and Visit Salisbury Apps on Android/iOS.

ACCEPTANCE OF TERMS
By accessing the content of www.visitwiltshire.co.uk ("the Website") you agree to be bound by the terms and conditions set out herein and you accept our privacy policy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

MODIFICATION
VisitWiltshire reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

VisitWiltshire has complete discretion to modify or remove any part of this site without warning or liability arising from such action.

LIMITATION OF LIABILITY
VisitWiltshire will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of VisitWiltshire, its employees or agents.

COPYRIGHT
All intellectual property of VisitWiltshire such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of VisitWiltshire.

By using the Website you agree to respect the intellectual property rights of VisitWiltshire and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

COMPLAINTS
VisitWiltshire cannot be held responsible nor accept any liability for complaints or claims of any nature arising from any accommodation booking, nor for any loss or damage which may be suffered by you or other members of your party, during or as a result of your stay at the accommodation establishment. Any complaint(s) relating to the accommodation should be dealt directly with the owner, and is subject to the accommodation provider's terms and conditions. Your statutory rights as a consumer will not be affected.

THIRD PARTIES
The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

SEVERANCE
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

GOVERNING LAW AND JURISDICTION
This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.

PRIVACY POLICY 

Please see VisitWiltshire privacy policy here. 

VisitWiltshire Competition Terms and Conditions
• The competition is open to all UK mainland residents aged 18 years or over, except for employees of VisitWiltshire, Wiltshire Council and anyone connected with the competition.
• By entering the competition, the participants agree: a) to be bound by these terms and conditions; b) that their surname and county of residence may be released if they win the prize; c) that should they win the prize, their name and likeness may be used by VisitWiltshire for promotional purposes.
• Entries cannot be returned. Proof of postage is not proof of entry. VisitWiltshire accepts no responsibility for entries lost or damaged in the post.
• All entrants must supply to VisitWiltshire their full names, postal addresses and daytime telephone number. VisitWiltshire will only ever use your personal details for the purposes of administering this competition, and will not publish them or provide them to anyone without permission.
• Only one entry will be permitted per person, regardless of the method of entry. Bulk entries made by third parties will not be permitted.
• The winning entrant will be the first correct entry drawn at random after the closing time.
• The prize is as stated. There is no cash alternative and the prize is not transferable.
• VW's decision as to the winner is final and no correspondence relating to the promotion will be entered into.
• The winner will be notified within 14 days of the close of the promotion by post/telephone/email.
• The name and county of residence of the winner may be obtained by sending a stamped, self-addressed envelope to: VisitWiltshire, Bourne Hill, Salisbury, SP1 3UZ within 2 months of the closing date of the competition.
• VisitWiltshire reserves the right to amend these terms and conditions or to cancel, or alter, or amend the competition promotion at any stage, if deemed necessary in its opinion, or if circumstances arise outside its control.
• If the winner is unable to be contacted within 1 calendar month of the closing date of the competition, VisitWiltshire reserves the right to offer the prize to a runner-up, or to re-offer the prize in any future VisitWiltshire promotion.
• VisitWiltshire excludes liability to the full extent permitted by law for any loss, damage or injury occurring to the participant arising from his or her entry into the promotion or occurring to the winner arising from his or her acceptance of the prize.
• The promotions is subject to the laws of England. 

Midweek break for 4 at Devizes Marina Lodge plus tickets to the Wiltshire Museum 

• Excludes bank holiday weekends and Christmas/New Year.
• Competition closes September 3 2018 
• Tickets are for 4 people

Midweek break to Red Lion Freehouse and a family ticket to Longleat Festival of Light

• Accommodation must be redeemed on Wednesday to Friday nights only 
• A family day pass for two children and two adults to Longleat Festival of Light

Salisbury Literary Festival 2018 Social Competition

• Tickets are non-transferable 
• Tickets must be redeemed on 17 - 22 October 2018

Family Break - Roves Farm Visitor Centre and Helen Browning's Royal Oak

1. Roves Farm Prize includes a family day ticket for four people (adults or children)
2. Prize must be redeemed by 30 November 2019.
3. Winner will be drawn from random
4. Competition is free to enter 
5. Children under 16 must have permission from a parent or guardian
6. Prizes have no cash value, are non transferable and no refundable. 
7. Prize and accommodation is subject to availability.
8. Competition closes 31 March 2019.

Larmer Tree Festival

1. Tickets cannot be exchanged or refunded for cash value
2. Prize includes weekend tickets 18 - 21 July 2019, one parking pass plus camping space for two people. 
3. Luxury accommodation, subsistence, travel and other expenses incurred will not be covered.

Longleat Food & Drink Festival
 

1. Valid for standard opening times and dates from 16th February to 3rd November 2019 – visit www.longleat.co.uk for further details.
2. This voucher must be signed by a manager to validate.
3. Not to be used in conjunction with any other promotions.
4. Voucher cannot be upgraded to an annual pass or any other ticket. Voucher to be given at point of purchase.
5. Photocopies will not be accepted.
6. Not for re-sale.
7. Voucher value £0.0001.
8. Longleat reserves the right to close to the public, withdraw any attractions, alter times, prices and events or services without notice.
9. Additional events can incur an additional fee.
10. Competition closes at 23:59 on 30 June 2019.

Hawk Conservancy Trust and Holiday Inn Salisbury-Stonehenge Competition

• Hawk Conservancy Trust family ticket is valid for day entry for two adults and two children (aged 4-15) and will be valid for 12 months.
• Holiday Inn overnight stay is valid for two adults and two children and can be booked subject to availability.
• Competition closes at 23:59 on 31 July 2019.

Howard's House Hotel competition

• The prize consists of:
  • B&B stay for two people at Howard's House Hotel in a cosy or standard room (room upgrades chargeable) for one night
  • Dinner for two (drinks not included) at Howard's House Hotel
• Howard's House Hotel stay valid until 30 April 2020, excluding New Year's eve, special events, Valentine's weekend, Easter weekend. Subject to availability.
• Competition closes 31 August 2019

Whatley Manor Hotel and Spa competition

• The prize consists of:

    -    One night midweek stay (Sunday to Thursday) for two people at Whatley Manor Hotel & Spa
    -    English or continental breakfast
    -    Full use of Aquarias Spa during your stay
    -    £35pp allocation to be used for dinner in either Grey’s Brasserie or The Dining Room restaurant (supplement of £85pp applies, available Sunday and Thursday). The Dining Room serves dinner Thursday to Sunday. Grey’s Brasserie serves lunch and dinner daily.

• Stay subject to availability. The winner will be sent a gift voucher by post, which they will need to bring with them when checking in at Whatley Manor. To book the winner must contact reservations on 01666 822 888 or email reservations@whatleymanor.com
• Prize expires 31 March 2020. Not valid from 23 December 2019 through to 2 January 2020. Or from 27 January 2020 through to 17 February 2020.
• Prize cannot be used with any other offer or promotion. 
• Competition closes 30 September 2019

As part of this competition, entrants are given the opportunity to opt-in to communications from both VisitWiltshire and Whatley Manor Hotel and Spa. Sign up is not required to enter the competition. Entrants who opt-in to communications from Whatley Manor Hotel and Spa will have their name and email addressed passed to Whatley Manor Hotel and Spa, who will treat this data in compliance with their own privacy policy and data protection policies.

Rough Guide Competition

The prize is one copy of the Rough Guide to the Great West Way

• September competition ran until 30 September 2019
• October competition ran until 31 October 2019,
• November competition will run until 2 December. 

Autumn Competition - Win a Family Trip to Wiltshire

• The competition prize consists of:
  • 4 x day tickets to Longleat's Festival of Light, to be redeemed between 9 November 2019 and 5 January 2020
  • One night's B&B stay in a the family room at Marshwood Farm B&B, courtesy of Wiltshire Farm Stay. Subject to availability and excluding Bank Holidays.
  • A family ticket to Stonehenge for 2 adults and 3 children
  • £20 Visit Hillbrush gift voucher
• Competition will run on both the VisitWiltshire website and via a form on Facebook. Duplicate applicants will not be counted.
• Terms and conditions for Longleat, Marshwood Farm, Stonehenge and Visit Hillbrush apply.
• No data will be provided to third parties as part of this competition 
• Competition will end 31 October 2019.

Bowood Season Ticket Competition:

• The prize is a Season Ticket to Bowood House & Gardens for four people (2 adults and 2 children under 12)
• Season Ticket only valid for 2020 Season (1 April 2020 to 1 November 2020)
• Season Ticket holds no monetary value and is not transferable. 
• Competition will end 31 October 2019. Winner will be selected and contacted week commencing 4 November 2019. 

Salisbury Festive Competition

• The prize consists of:

- A family ticket to the Salisbury Christmas ice rink.
- An overnight stay for 2 adults and 2 children in the Fox glamping pod at Stonehenge Campsite, including breakfast hamper
- £100 Casa Fina gift vouchers

• Ice skating family ticket is valid for 2 adults and 2 children aged 15 and under. Sessions are for one hour with 45 minutes skating time. There is no minimum age, however small children must be able to walk confidently unassisted and be capable of supporting themselves on the skating aids. All children under 8 years must be accompanied on the ice rink by an adult. Bookable dates are 30th November 2019 to 5th January 2020, closed on Christmas Day and New Year’s Day. All bookings are subject to availability. All tickets are non-refundable and non-transferable.
• Casa Fina gift voucher is not valid on vintage or sale items. Not valid for purchase of gift vouchers. Voucher must be used by 31/12/19. In store only. 
• Glamping accommodation is for 2 adults and 2 children (up to 14 years) for one night in the Fox Pod at stonehenge Campsite, to include breakfast hamper. To be redeemed in December 2019, subject to availability. £50 cash security deposit (refunded on departure) is required against loss or damage.
• Competition will end 1 December 2019

Salisbury Playhouse Pantomime Competition

• The prize is one family ticket (admits 4 people) for the 7pm performance of Robin Hood at Salisbury Playhouse on Wednesday 4 December 2019. 
• No cash alternative.
• Competition closes Friday 29 November

Beechfield House Competition

• The prize is a one-night B&B stay for two people at Beechfield House plus a three-course dinner (excluding drinks)
• The prize is to be taken by 31 March 2020, subject to availability, excluding Saturday nights
• Competition closes Sunday 5 January 2020

Westonbirt Arboretum Competition - January 2020

• The prize will be one family ticket for 2 adults and 2 children to Westonbirt Arboretum
• Ticket will be valid until February 2021
• This will not include access to special events such as Forest Live, The Westonbirt 10K and Enchanted Christmas 
• This ticket does not guarantee access to the arboretum on any given day should the arboretum have to close, for example due to adverse weather or for an event
• Tickets cannot be exchanged for cash and children’s tickets may not be exchanged for adult tickets
• Competition closes Monday 10 February 2020

Salisbury 2020 Holiday Competition

The prize consists of:

• A 2 night overnight stay for two people plus afternoon tea for two at Grasmere House. Valid for a period of 12 months and subject to availability, excludes Christmas and New Year festivities.
• A 1 night Bed&Breakfast overnight stay for two people at Marshwood Farm. Subject to availability, excludes bank holidays, to be taken by 20 December 2020. 
• A Family Visit Ticket (value £15) to The Rifles Berkshire and Wiltshire Museum - valid for up to 2 adults and 3 children within normal opening hours.
• Afternoon tea for up to 4 people at the Best Western Red Lion Hotel in Salisbury. 
• A Joint Museum membership at Salisbury Museum, allowing free entry to the museum and all its family events for a year for two adults and up to four accompanied children - subject to restrictions. 
• £20 voucher to spend at Fisherton Mill. Subject to conditions. 
• A Bird of Prey Handling Experience at River Bourne Community Farm for one person. Minimum age 6 years. Competition winner will need to book directly with TWO Bird Experiences and Education for a Spring or Summer session.

Competition closes Thursday 30 April 2020

Twitter Competition - Salisbury Monopoly Game, October 2020

• The prize is one copy of the new Salisbury Monopoly Game
• The competition closes at 2pm on Friday 16 October
• The competition is open to all UK mainland residents aged 18 years or over, except for employees of VisitWiltshire, Wiltshire Council and anyone connected with the competition.
• By entering the competition, the participants agree: a) to be bound by these terms and conditions; b) that their Twitter username may be released if they win the prize; 
• Entries from multiple Twitter accounts will be disallowed. 
• Mulitple retweets from one account will be disallowed. 
• The winning entrant will be the first correct entry drawn at random after the closing time.
• The prize is as stated. There is no cash alternative and the prize is not transferable.
• VisitWiltshire's decision as to the winner is final and no correspondence relating to the promotion will be entered into.
• VisitWiltshire reserves the right to amend these terms and conditions or to cancel, or alter, or amend the competition promotion at any stage, if deemed necessary in its opinion, or if circumstances arise outside its control.
• If the winner is unable to be contacted within 1 calendar month of the closing date of the competition, VisitWiltshire reserves the right to offer the prize to a runner-up, or to re-offer the prize in any future VisitWiltshire promotion.
• VisitWiltshire excludes liability to the full extent permitted by law for any loss, damage or injury occurring to the participant arising from his or her entry into the promotion or occurring to the winner arising from his or her acceptance of the prize.
• The promotions is subject to the laws of England.

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Winter Woodland Lights at Hawk Conservancy Trust Competition

• The prize is one family ticket to the Winter Woodland Lights event in January 2021. The ticket is valid for two adults and two children (aged 4-15).
• The winner will be able to take their pick of sessions between 15-31 January, subject to availability. Please note that some dates have sold out.
• The Hawk Conservancy Trust's Terms and Conditions apply

Competition closes midnight Monday 4 January 2021.

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Win a Wiltshire Museums Family Ticket Bundle Competition

• The prize is one family ticket to each of the following venues, subject to availability: Wiltshire Museum, Salisbury Museum, REME Museum, Crofton Beam Engines, STEAM - Museum of the Great Western Railway and Boscombe Down Aviation Collection, plus a ‘Wiltshire Words’ mug from Wiltshire Museum. 
• Pre-booking may be required. Relevant Terms and Conditions for each participating venue applies. 

Competition closes midnight Monday 14 June 2021.

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Milford Hall Hotel Competition

• The prize is an overnight stay for two people at Milford Hall Hotel, plus house cocktail each, cream tea each, full english breakfast each and dinner at Milano restaurant each (up to £22 per person dinner allowance)
• Stay can be taken at any time subject to availability, excluding Bank Holidays and school holidays

Competition closes midnight Tuesday 31 August 2021